A video from TwitchCon North America 2024 in San Diego shows event staff letting a group of streamers walk through multiple meet-and-greet checkpoints without any verification.
The clip captures the group approaching barriers in what appears to be a controlled meet-and-greet zone. Staff wearing lime-green “Crew” shirts simply lift the barriers and wave them through. This happens at least twice on camera.
No badge scanning occurs. No credential verification is visible. The streamers are wearing TwitchCon lanyards and wristbands, but staff don’t check them beyond a quick glance.
The video has drawn attention to access control procedures at the convention. Meet-and-greet areas are supposed to be restricted zones where creators interact with fans under controlled conditions.
What stands out in the footage is the absence of security personnel. The individuals managing the checkpoints are event “Crew” members. These are typically line managers and ticket checkers, not trained security guards.
The distinction matters. Crew handle logistics and wayfinding. Security handles enforcement and safety. In the clip, only the former is present.
Large conventions typically use layered credential systems. Different badge colors and wristbands grant access to different areas. Controlled zones usually require verification at each barrier, either through scanners or physical ID checks.
The video shows none of this. Staff wave the group through based on visual recognition alone.
Meet-and-greet security is particularly sensitive. High-profile streamers face documented stalking and harassment risks. Queue areas are choke points where access policies determine how close the public gets to creators.
Best practices call for dedicated security officers at each checkpoint. Credentials should be scanned or physically verified at every barrier. Operations staff and security personnel should have clearly separate roles.
The clip shows a brief moment from a specific angle. Security personnel may have been nearby but out of frame. It’s unclear whether the streamers had pre-cleared status for that area.
Without audio or visible signage, it’s unknown if staff received instructions to expedite recognized creators through checkpoints.
The video does illustrate what happens when visual checks replace formal verification. Lanyards and wristbands can be counterfeited or borrowed. Relying on staff recognition creates gaps in access control.
TwitchCon has not issued a public statement addressing the specific clip or explaining checkpoint procedures for meet-and-greet zones at the 2024 event.